Seeing Is Better than Hearing (or Listening!)
Last week, I posted a blog about the difference between “hearing” and “listening” and how the latter is intimately connected to “active listening”. Well, it appears that while hearing and listening...
View ArticleDuologue: Inattentive Conversing
In their book, The Invisible Gorilla, (Harmony 2010) Daniel Simons and Christopher Chabris discuss the notion of Inattentional Blindness or how when we are looking at a scene, we may become so focused...
View ArticleIf it Works for the NYPD, it should work for everyone!
Once again, the Program on Negotiation at Harvard Law School published an interesting article. This time it is about the “rules” that the New York City Police Hostage Negotiators live by to defuse the...
View ArticleSnap Judgments
Snap Judgments. We all make them … and how they can lead us astray! This obvious point is made in a blog posted on March 2, 2015 on the Harvard Program on Negotiation’s blog website ( entitled “How...
View ArticleAvoidance and Engagement
In last week’s blog, I mentioned one paradox (competition and cooperation) discussed by Bernard Mayer in his book, The Conflict Paradox (ABA and Jossey-Bass, 2015). A second one is avoidance and...
View ArticleDallas
Several years ago, I took a course with Douglas Noll who noted that everyone in a conflict is a victim, and every person in that conflict has six needs that must be met before the conflict can be...
View ArticleThree Conversations
As part of a book club, I just finished reading Difficult Conversations [How To Discuss What Matters Most] by Douglas Stone, Bruce Patton and Sheila Heen (Second edition, Penguin Books, New York,...
View ArticleListening Leads to Empathy
Have you ever sat back with your eyes closed and listened to music or someone speaking? Why did you do it? Probably, to appreciate more fully and deeply what you were hearing. By shutting down one of...
View ArticleWhen Interrupting is NOT interrupting!
The other weekend, my husband and I were visiting some friends (husband and wife) whom we had not seen in a while. As we were leaving, the wife and I were avidly talking with each other, seemingly...
View ArticleHow we “Become” a Settling Society.
I just finished reading Becoming by Michelle Obama (Crown Publishing 2018). While the book is an autobiography of the former First Lady, its theme is more than just a story about how some African...
View ArticleSeeing Is Better than Hearing (or Listening!)
Last week, I posted a blog about the difference between “hearing” and “listening” and how the latter is intimately connected to “active listening”. Well, it appears that while hearing and listening...
View ArticleDuologue: Inattentive Conversing
In their book, The Invisible Gorilla, (Harmony 2010) Daniel Simons and Christopher Chabris discuss the notion of Inattentional Blindness or how when we are looking at a scene, we may become so focused...
View ArticleIf it Works for the NYPD, it should work for everyone!
Once again, the Program on Negotiation at Harvard Law School published an interesting article. This time it is about the “rules” that the New York City Police Hostage Negotiators live by to defuse the...
View ArticleSnap Judgments
Snap Judgments. We all make them … and how they can lead us astray! This obvious point is made in a blog posted on March 2, 2015 on the Harvard Program on Negotiation’s blog website ( entitled “How...
View ArticleAvoidance and Engagement
In last week’s blog, I mentioned one paradox (competition and cooperation) discussed by Bernard Mayer in his book, The Conflict Paradox (ABA and Jossey-Bass, 2015). A second one is avoidance and...
View ArticleDallas
Several years ago, I took a course with Douglas Noll who noted that everyone in a conflict is a victim, and every person in that conflict has six needs that must be met before the conflict can be...
View ArticleThree Conversations
As part of a book club, I just finished reading Difficult Conversations [How To Discuss What Matters Most] by Douglas Stone, Bruce Patton and Sheila Heen (Second edition, Penguin Books, New York,...
View ArticleListening Leads to Empathy
Have you ever sat back with your eyes closed and listened to music or someone speaking? Why did you do it? Probably, to appreciate more fully and deeply what you were hearing. By shutting down one of...
View ArticleWhen Interrupting is NOT interrupting!
The other weekend, my husband and I were visiting some friends (husband and wife) whom we had not seen in a while. As we were leaving, the wife and I were avidly talking with each other, seemingly...
View ArticleHow we “Become” a Settling Society.
I just finished reading Becoming by Michelle Obama (Crown Publishing 2018). While the book is an autobiography of the former First Lady, its theme is more than just a story about how some African...
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